Humans for care.
AI for everything else.
Bot MD builds healthcare AI Agents that automate patient engagement across WhatsApp, Messenger, Viber, LINE, Telegram, SMS, and Web — from inquiry to booking and care follow-up.
Y-Combinator backedTrusted by leading hospitals and clinics across Asia
Proven in production
Real results from hospitals and clinics across Asia-Pacific.
Bot MD AI Agents are deployed in live hospital and clinic environments — not pilots. Here’s what they ship.
Our philosophy
Humans for care. AI for everything else.
AI shouldn’t replace care teams — it should give them leverage. We draw a clear line between what humans do best and what AI can safely handle at scale.
AI
For everything else.
- Repetitive patient inquiries and FAQs
- Appointment booking, confirmations, and reminders
- Pre-admission intake and consent collection
- Preparation instructions and patient education
- Recovery check-ins and symptom monitoring
- PROM, PREM, and CSAT survey collection
- Re-engagement and marketing follow-up
Why Bot MD AI Agents
Built for real hospital and clinic workflows, not generic chatbot demos.
Every Bot MD AI Agent is purpose-built for healthcare — designed with clinical teams, deployed across real hospital and clinic environments, and integrated end-to-end with the systems your hospital or clinic already runs.
Healthcare AI Agents
Specialized AI Agents. One unified platform.
Each agent is built for a specific healthcare workflow — multilingual out of the box, integrated with your stack, deployable independently or end-to-end.
FAQ Agent
Deflect repetitive patient inquiries before they reach your call center.
Scheduling Agent
Let patients book, reschedule, and confirm appointments without calling.
Recommendation Agent
Guide every patient to the right doctor, service, or care pathway.
Pre-Admission Agent
Replace paper intake with structured digital pre-admission.
Remote Monitoring Agent
Monitor patients between visits and escalate when care teams need to act.
Marketing Conversion Agent
Recover lost revenue from patients who drop off.
Patient Education Agent
Send the right education to the right patient at the right moment.
Patient Survey Agent
Collect PROMs, PREMs, CSAT, and quality surveys at clinical scale.
Start with the outcome
What are you trying to improve?
Bot MD AI Agents are most often deployed against a specific KPI. Pick the outcome that matters most — we’ll show you how to get there.
Example workflows
Example workflows Bot MD can automate.
The agents are powerful on their own — and stronger together. Here are two of the most common workflows hospitals and clinics deploy end-to-end.
Channels & systems
Where your patients are. Where your data is.
Bot MD integrates with your existing systems — EMR/HIS, scheduling, CMS, CRM, QMS, payment gateways, and care team dashboards — and supports both standard integrations and custom hospital and clinic workflows.
Where patients chat
Where your data lives
Trust
Healthcare-grade security and governance.
Bot MD is built for regulated healthcare environments — with the certifications, controls, and clinical safeguards hospital IT and compliance teams expect.
In their words
What clinical leaders say.
“Bot MD has helped us automate radiology scheduling and significantly reduce our call center volume. The ability to send automated digital confirmation and reminders to patients for their radiology appointments has also helped improve our operational efficiency.”
“Bot MD helped us streamline our Wellness Center bookings, significantly increasing booking volume while improving the patient experience.”
“Bot MD allows us to reach our HBOC and Lynch patients earlier with targeted genetic counseling education, so they come to consultations better informed and ready to decide on the next step.”
“By automating PROMs, Bot MD has reduced administrative burden and helped us tailor follow-up care more effectively — a game-changer for our department.”
“By automating our patient engagement, we've boosted survey response rates, reduced no-shows, and maximized the use of cancelled slots. These improvements have directly strengthened patient retention and enhanced revenue capture. Bot MD has transformed one of our biggest operational challenges into a powerful growth driver.”
“In the past, patients and caregivers would often call the hospital and immediately ask to speak to a real person when faced with an automated system. With Bot MD, WhatsApp and AI have made post-discharge support feel more accessible and familiar for patients and caregivers.”
“Bot MD's omnichannel inbox has become a live pulse check of our patient experience. The analytics give us real-time patient demand data we did not have before, helping us enhance our patient experience and align our operations to run more efficiently.”
“AI does not mean replacing people. It means letting our people focus on what they do best: caring for patients. Bot MD's philosophy of 'Humans for Care' captures this perfectly — the rest, we can give to AI.”
See how Bot MD can automate one of your patient workflows in 30 minutes.
Bring us a workflow — patient inquiries, appointment booking, pre-admission, patient education, surveys, remote monitoring, or campaign conversion. We’ll show how an AI Agent can handle it across chat, integrate with your systems, and escalate safely to your team.