Channels

Meet patients on every channel they already use.

Bot MD deploys the same healthcare AI Agents across WhatsApp, Facebook Messenger, Viber, Instagram, LINE, Telegram, SMS, and your hospital website — one platform, one patient profile, one set of workflows.

Humans for care. AI for everything else.

Browse by channel

Pick the channel your patients use most.

Every channel page covers the workflows Bot MD can automate, how the AI Agents map to the platform, the integrations available, real hospital case studies, and the safety controls behind it.

Healthcare AI Agents for WhatsApp

Automate WhatsApp patient inquiries, appointment booking, reminders, education, surveys, and follow-up care with Bot MD healthcare AI Agents.

Explore WhatsApp

Facebook Messenger

Healthcare AI Agents for Facebook Messenger

Convert Facebook Messenger patient inquiries into appointments with Bot MD healthcare AI Agents for FAQs, recommendations, booking, and human handover.

Explore Facebook Messenger

Viber

Healthcare AI Agents for Viber

Automate Viber patient reminders, appointment follow-ups, surveys, campaigns, and care instructions with Bot MD healthcare AI Agents.

Explore Viber

Instagram

Healthcare AI Agents for Instagram

Turn Instagram DMs into patient inquiries, appointment requests, and bookings with Bot MD healthcare AI Agents for clinics and hospitals.

Explore Instagram

LINE

Healthcare AI Agents for LINE

Engage patients through LINE with Bot MD healthcare AI Agents for inquiries, appointment booking, reminders, education, surveys, and follow-up workflows.

Explore LINE

Healthcare AI Agents for Telegram

Engage privacy-conscious patient populations on Telegram with Bot MD healthcare AI Agents for inquiries, scheduling, reminders, education, and surveys.

Explore Telegram

SMS

Healthcare AI Agents for SMS

Use SMS for appointment reminders, confirmations, OTPs, survey nudges, and patient follow-up workflows with Bot MD healthcare AI Agents.

Explore SMS

Hospital Website Chatbot

AI chatbot for hospital websites

Turn your hospital website into an AI-powered digital front door for patient inquiries, service discovery, appointment booking, and human handover.

Explore Hospital Website

Why one platform

One tenant, every channel, every workflow.

No separate tools for WhatsApp, Messenger, Viber, and SMS. Bot MD runs the same AI Agents, the same patient profile, and the same integrations across every channel — so nothing gets lost between them.

One patient profile

Every conversation across every channel writes back to the same patient record — no context loss when a patient jumps from WhatsApp to Web to SMS.

Same AI Agents everywhere

FAQ, Scheduling, Recommendation, Pre-Admission, Marketing Conversion, Patient Education, Remote Monitoring, and Survey Agents — all run on every channel.

Same integrations

Native EMR/HIS/CRM integrations behave the same regardless of channel. Configure once, deploy everywhere.

See how Bot MD can automate one of your patient workflows in 30 minutes.

Bring us a workflow — patient inquiries, appointment booking, pre-admission, patient education, surveys, remote monitoring, or campaign conversion. We’ll show how an AI Agent can handle it across chat, integrate with your systems, and escalate safely to your team.

Book AI Agent Demo View case studies