The Remote Monitoring Agent
Monitor patients between visits without adding to your care team's workload. The Remote Monitoring Agent runs scheduled symptom, vital, and adherence check-ins — and escalates the moment a patient's response crosses a clinical threshold.
Humans for care. AI for everything else.
Humans for care. AI for everything else.
What it does
How the Remote Monitoring Agent works.
The gap between visits is where care outcomes get lost. Patients don't call back when they should. Complications get noticed at the next appointment instead of the day they emerged. Chronic disease management drifts. The Remote Monitoring Agent shrinks that gap without asking your care team to check in manually with every patient.
Configured per care protocol, it sends the right check-in at the right cadence: a post-op patient gets daily pain and wound-check questions for two weeks; a chronic HF patient gets weekly weight and symptom questions; a bariatric patient gets structured food-diary and hydration check-ins. Responses are logged to the EMR.
Clinical escalation rules are the safety layer. If a post-op patient reports pain above 7/10, if a chronic patient's weight jumps, if a symptom score crosses a protocol threshold — the care team is alerted in real time with the full conversation and patient context. Care teams intervene when it matters, not by chance.
Example workflow
A day in the life of this agent.
Outcomes
What hospitals get from this agent.
Where it runs
Deploy the Remote Monitoring Agent on every channel your patients use.
FAQ
Common questions about the Remote Monitoring Agent.
Which protocols can Remote Monitoring support?
Post-operative recovery (orthopedic, cardiac, bariatric, general surgery), chronic disease management (diabetes, hypertension, COPD, heart failure), post-discharge follow-up, medication adherence, oncology symptom monitoring, and bespoke hospital-specific protocols. Each protocol is configured per hospital.
How are escalation thresholds set?
Care teams define them per protocol during configuration — pain score thresholds, symptom red-flag lists, vital ranges, missed-response rules. The agent applies the rules on every response; escalations route to the pre-defined care team member with full context.
Can patients send photos or vitals?
Yes. Wound photos, vital readings from connected devices, glucose logs, weight, and other structured data can be captured. Photos are stored securely and linked to the patient's EMR record.
What about patients who don't respond?
The agent tracks missed check-ins per protocol. After a configurable threshold (e.g., two missed in a row), the case escalates to a care team member for outreach. Non-response is treated as a signal.
Is this a substitute for clinical assessment?
No. Remote Monitoring surfaces signals — worsening symptoms, missed responses, threshold crossings — so clinicians can intervene earlier. Clinical assessment remains with your clinicians. The agent's job is to make sure the right patient reaches the right clinician at the right time.
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See how Bot MD can automate one of your patient workflows in 30 minutes.
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